Privacy Policy

1. Who We Are

Shineback Window Washing, LLC (“Shineback,” “we,” “us,” or “our”) is a local window cleaning and exterior services business serving Long Island, New York. This Privacy Policy explains what information we collect when you visit our website or request a quote, how we use it, and the choices you have. By using our website or submitting our free-quote form, you agree to the practices described here.

2. Information We Collect

When you fill out our free-quote form, we collect the information you choose to provide, which may include:

• Your name
• Contact details (email address and phone number)
• Your address or town (so we can locate and quote the job)
• The service you're interested in and any details you share about the work

We may also receive basic, non-identifying usage data (such as pages visited) if any analytics are in use — see the Cookies & Analytics section below. We do not collect or process payment or credit card information on this website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your quote request and answer your questions
• Schedule and provide the services you ask about
• Contact you about your request by phone, email, or text

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

4. How We Share Your Information

We share your information only with the service providers we rely on to operate our website and respond to you — for example, our form-handling provider (Formspree) and email delivery services that route your quote request to our team. These providers process your information only to perform services for us. We do not sell or rent your personal information to anyone. We may disclose information if required by law or to protect our legal rights.

6. Data Retention

We keep the quote and contact information you submit only as long as needed to provide the service you requested, to maintain our business records, or as otherwise required by law. When it is no longer needed, we delete or anonymize it.

7. Your Choices

You may request access to, correction of, or deletion of the personal information we hold about you at any time. Just contact us using the details below and we'll take care of it.

8. Cookies & Analytics

We aim to keep things minimal. Our site does not use cookies for advertising or cross-site tracking. We may use basic, privacy-respecting analytics to understand general site usage (such as which pages are viewed), which does not identify you personally. You can control or block cookies through your browser settings at any time.

9. Contact Us

Questions about this policy or your information? Reach out anytime:

• (631) 566-7721
• info@shinebackwindowwashing.com
• Long Island, NY

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the “Last updated” date at the top of this page. Significant changes will be reflected here, so we encourage you to review this page periodically.

Last updated: June 19, 2026